Shipping policy

All products from 3D Train Designs, LLC are custom 3D printed. Standard processing time is 2–5 business days, depending on print complexity and order volume. All prices, including product and shipping rates, are subject to change at any time.

Orders ship via USPS, UPS, or FedEx. Customers may choose their preferred carrier at checkout and are responsible for all associated shipping costs. Tracking information is emailed once your order ships, if you provide a contact email.

Delivery estimates shown at checkout are carrier‑generated and may vary due to weather, distance, or seasonal volume.

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Expedited Shipping

Expedited shipping options may be available at checkout depending on carrier availability.  
Expedited rates are determined by the carrier and are typically higher than standard shipping. 
Selecting expedited shipping does not shorten the 2–5 business day processing time, but it may reduce transit time once the order ships.

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Handling Charges

A small handling charge may be applied to orders to cover packaging materials, protective wrapping, and preparation required for safe delivery of custom 3D printed items.
Handling charges, when applied, will be shown at checkout and are subject to change based on material costs and order complexity.

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Shipping Damage

If your package arrives damaged, contact us within 3 days with photos of the packaging and product so we can assist with next steps.

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Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect or undeliverable address due to customer error cannot be refunded or replaced.

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Lost or Stolen Packages

Once a package is marked “delivered” by the carrier, the order is considered complete. If a package is lost or stolen, we will help you file a carrier claim, but replacements are not guaranteed.